Help (for Microsoft Windows users) |
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This page provides help for playing the music clips in Microsoft Windows (there are separate pages for Mac and Linux/Unix users). There's also a separate page for help with printing. If your problem isn't solved by the advice on this page, feel free to mail me. To play the sound clips, you need an audio or media player capable of handling OGG and M3U file formats. Unfortunately, neither Microsoft nor Apple are keen to facilitate the use of OGG, which outperforms their own proprietory formats, and in consequence neither Windows Media Player nor QuickTime/iTunes have native OGG support. The good news is that you can add OGG support to these players by using plug-ins, or indeed by-pass them altogether by downloading one of many alternative audio players. This page contains advice on what to download, how to install it and how to configure it, plus advice on several other potential problems. Audio players and plug-ins - Audio players and plug-ins for Microsoft Windows (quick descriptions and download links) - Configuring MIME Types Problems - The wrong player starts when I try to play a clip - My browser displays an internet address when I try to play a clip - My browser downloads the file instead of playing it - Playback takes a long time to start - The sound keeps breaking up - Playback doesn't start at all |
Audio players and plug-ins for Microsoft Windows
Some recommended free players and plug-ins (no spyware or adware), including one for Windows Media Player, are listed below, together with brief descriptions, download links and installation instructions. More can be found at the OGG Vorbis website. |
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AOL Media Player | |
AOL's Media Player is not set up to play OGG files, and I don't know whether it's possible from within the program. But don't fret, AOL systems should also have Windows Media Player installed, so it's probably easier just to download and install the "Windows Media Player plug-in" (see below), or indeed another player, and then configure the MIME Types (also below) to open M3U files with that player. Alternatively, mail me and we can go through the process together - helpful for adding the relevant advice to this page. |
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Coolplayer | |
221 Kb |
http://coolplayer.sourceforge.net/ |
QuickTime (plug-in) | |
175 Kb |
http://qtcomponents.sourceforge.net/ |
Winamp | |
4109 Kb |
http://www.winamp.com/player/ |
Windows Media Player (plug-in) | |
465 Kb |
http://tobias.everwicked.com/oggds.htm |
XMPlayer | |
242 Kb |
http://www.un4seen.com/ |
Configuring MIME Types
During or after installation of the player or plug-in, follow the tips for each program above for associating M3U files with your player. Normally, this should suffice. In case things go pear-shaped when you click on a link to a sound clip like this tuneful chorus of red-banded rubber frogs from Kenya's Arabuko-Sokoke forest, here's how to get unstuck: |
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Problems: the wrong player starts when I try to play a clip
If, having installing a new audio player or plug-in and correctly associated M3U and OGG files, your browser starts the wrong player when you click on a link to a sound clip like these frogs and yet you've correctly set up the M3U file extension in your preferred audio player, you'll have to manually remove the existing M3U MIME Type association (which points to the wrong program) before attempting to reassociate M3U files with your preferred player. Follow the instructions in Configuring MIME Types, above. |
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Problems: my browser displays an internet address when I try to play a clip
This is because the "MIME Type" for M3U files is incorrectly set up on your computer, or is absent. To correct the problem, follow the instructions on Manually changing file associations, above. |
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Problems: my browser downloads the file instead of playing it
Then the "MIME Type" for M3U files needs to be reset. To do this, you'll first have to remove the existing MIME Type for M3U files, and then reassociate it: follow the instructions on manually changing file associations, above. Once you're through, ensure that you choose the option to "Play" or "Open" the file next time you try to play a sound clip. |
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Problems: playback takes a long time to start
This is normal behaviour, so long as your audio player keeps you waiting for less than 20 seconds or so, because the player may need time to "buffer" the first part of the sound clip in its memory before playback. If the wait is really too long and you think your connection is okay, verify your player's buffering options and reduce the buffering time or size required before playback starts. |
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Problems: the sound keeps breaking up
First, check that you're trying to play the low-quality clips instead of the high-quality ones. If you're still having problems with the low-quality clips, it's more than likely a problem with your internet connection (a noisy telephone line is the main culprit), and sadly there's not much that you can do about it. Still, you could try connecting at the site's off-peak times, ideally between midnight-7am EST (4am-12am GMT). Other than that, you could also check your memory usage, and disable all those run-in-the-background programs like email messengers and other gizmos that you really don't need. |
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Problems: playback doesn't start at all
If your media player starts up when you try to play a sound clip but then does nothing, there are two possible causes, both equally likely: one is that firewall software installed on your computer or on the local network you're using doesn't allow files to be streamed. This is most likely to occur if you're connecting from a computer at your place of work (some companies understandably don't want their staff chewing up their bandwidth by downloading music files). No solution other than connecting from another location. The other possible cause is that a program that can't play OGG files is associated with the M3U file type, meaning that it starts when you click the link but then gets all confused and does nothing. The usual culprits are RealPlayer/RealOne and Microsoft's Windows Media Player - see the first two steps in Configuring MIME Types, above. You will need a player that can read OGG files; see the list of players and plug-ins, also up the page. If nothing at all happens when you try to play a sound clip (try our old friends the red-banded rubber frogs: no sound, no media player starting, and no response or error message from your browser), then you'll have to Configure MIME Types for M3U files (assuming you actually have a player installed). |
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